Trustnow Technologies LLP
Winner of India 5000 Best MSME Awards 2024
Trustnow Technologies LLP
Winner of India 5000 Best MSME Awards 2024
Details
Trustnow Technologies LLP
Limited Liability Partnership
IT Services & Products
Provides IT Solutions & Services - Orchestrating Rich Digital Experiences.
2021
10
Bengaluru (Bangalore) Urban
Bengaluru - 560076
Karnataka
Videos
Introduction
Their approach to curated data involves master and metadata management, role-based access, creating a 360-degree view, maintaining a single version of the truth, and enabling hyper-personalization. Trustnow Technologies LLP provides business insights and analytics through customer experience (CX) analytics, sentiment analysis, real-time speech and call transcription analytics, and threat analytics.
In terms of learning and collaboration, they offer digital talent management, human-assisted services, knowledge management, and learning management systems, including scripting and real-time assistance. Their omni-channel engagement strategy includes an integrated CRM, omni-channel platforms, and agent collaboration tools.
Their digital tools and platforms feature composable digital architecture, an API hub for third-party integration, digital-native toolkits and apps, marketplace pre-integrations, hybrid deployments, and no-code enterprise automation. They also focus on process automation with chatbots, robotic process automation (RPA), interactive voice response (IVR), conversational AI, voice bots, and workflow automation.
Trustnow Technologies LLP's digital customer experience (CX) maturity emphasizes security, efficiency, effort, emotion, effectiveness, and engagement, driven by process and technology. Their AI and machine learning solutions embed intelligence across platforms, delivering a superior digital experience.
Founder & CEO Details
Mr. Raguram Gopalan
B.E (ECE), M.B.A (Systems & Marketing)
Mr. Raguram Gopalan, the Founder and CEO of Trustnow Technologies LLP, boasts a distinguished career that spans over two decades in various roles, including nearly ten years as an independent consultant and entrepreneur. With a strong background in global markets, Raguram has excelled in managing multi-cultural teams and driving strategic growth. His career includes significant positions such as Chief Information Officer, Chief Digital Officer, P&L Leader, Leader of Inorganic Growth, and Head of Business Excellence with prestigious organizations like the TATA Group, Essar Group, Nortel, Avaya, and Network Solutions.
Mr. Raguram's extensive experience in these roles has enabled him to develop a deep understanding of both strategic and operational aspects of business. His leadership has been pivotal in steering organizations through complex challenges and achieving operational excellence. Known for his expertise in driving digital transformation and fostering innovation, Raguram has successfully led initiatives that have enhanced organizational performance and market position.
His entrepreneurial journey and consulting expertise have further enriched his perspective, allowing him to provide valuable insights and solutions tailored to diverse business needs. For more comprehensive details about his professional journey and achievements, please refer to the enclosed profile document.
